People First | COVID19 Response

People First

SERVICE IS NOT JUST A DEPARTMENT.

It’s not a sign hanging on the wall. It’s a commitment. To be helpful. To be compassionate. To treat people like guests. It’s what we all signed up for. And every day, we wake up and rededicate ourselves to it. During good times and bad, when we take care of people first, the rest will follow.


FOR OUR GUESTS

 While the world and the way we interact with each other is changing, that will never change who we are. Now, more than ever, you and your needs come first.To help encourage social distancing, many dealers can provide transactions and services at a location of your choosing, while some areas also offer contactless servicing. Please get in touch with your dealer directly for the latest information on their hours of operation and to find out how they can service your individual needs.

 

 CONTACT US


 

FOR OUR COMMUNITY

 

Though the reach of COVID-19 is global, we understand its effects are felt most at the local level. To help those most in need, Lexus has taken the first step in our outreach by pledging monetary support and resources to local chapters of two nonprofits committed to providing basic needs, food and virtual academic support to children impacted in our operational areas. Select below to learn more, and to donate if you can.

UNITED WAY

As part of our first step in outreach, Lexus and its affiliates across 13 states donated to local United Ways and their community partners to assist those in need with food, water, childcare and other emergency relief.

 UNITED WAY

BOYS & GIRLS CLUBS OF AMERICA

Lexus is partnering with Boys & Girls Clubs of America to help provide immediate relief to youth and their families in our operational areas. Services include the distribution of basic needs, as well as childcare for first responders, healthcare workers, and others.

 BOYS & GIRLS CLUB

MANUFACTURING SUPPORT

Lexus, a division of Toyota Motor North America, is leveraging its facilities and expertise to manufacture medical equipment to help combat the current crisis. In addition to fabricating face shields, we’re seeking partners and finalizing agreements with companies to produce COVID-19 masks, ventilators, respirators and more.

 MANUFACTURING SUPPORT


ADDITIONAL INFORMATION

HAVE GENERAL QUESTIONS AND WANT TO CALL, EMAIL OR CHAT WITH ONE OF OUR TEAM MEMBERS?

 CONTACT US


FOR FREQUENTLY ASKED COVID-19 QUESTIONS, VISIT OUR FAQ PAGE.

 FAQ